Questioning Like a Child

One of the handiest bits of “equipment” to the idea searcher may be an inquisitive child. The best place for him may prove to be, not the quiet spot on a mountain top he dreams of, away from people, but in a battle of wits with his children. The number of questions a child can ask is astonishing and often stirs the “little gray cells” of the “quizzee”:

  • Why are handkerchiefs square?
  • Why is soap slippery?
  • Why is a clock called a clock?
  • Why is a fountain pen round?
  • Why is printing done black on white?
  • Why are envelopes only for letters?
  • Why don’t men wear high heels?
  • Why don’t men wear wedding rings?
  • Why can’t we have pumpkin pie in summer?

All of these typical children’s questions could and often already have started grown folks in profitable ideas.

Of course being asked questions is not a reliable aid unless it is organized and guided. So the thing to do is to ask them yourself. You must be sure you are supplied with all the relevant facts. You must make an inventory of all the essential ele­ments involved in your special subject, and each name on that list must be so well understood by you that it stands in your mind as a definite and exact mental image or con­cept.

Do You Have the Relevant Facts?

Naturally there is no need to discuss easy-to-get ideas that just come in, sit on the arm of your chair, tweak your ear, and say, “Here I am.” The processes given here are for the elusive, hard-to-get ideas that really do take some brain racking. They are, in effect, aids to racking.

The ideal inventory of important elements, then, must include every discoverable important thing employed or used in connection with the subject; every discoverable im­portant fact concerning that subject and concerning the application of it. It must include every discoverable im­portant event or experience in its history; every important cause affecting it, and, in turn, every important effect pro­duced by it. It should include every important law, prin­ciple or method employed in the processes connected with it.

You must know of what the thing is made, and consider of what other materials it might be made. You must know how it is made, and consider whether it can be made a more convenient or better way. You must know who makes it and whether anyone else may make it. Here you safeguard yourself against patent or copyright infringements, and also open up new oppor­tunities, as when the Hershey Chocolate Company discov­ers it can make a good toilet soap out of a byproduct— cocoa butter.

You must also know who uses it or may use it; what the users need it for; whether another purpose can be found for it; how they use it and how others may use it, and other ways in which it may be used, as gloves worn for indoor housecleaning. You must know how it is sold or may be sold to those who use it; other ways of selling it, as through vending machines which let out one package at a time; and how it may be distributed, as through traveling salespersons or direct advertising.

In addition to having all the relevant facts, it is equally important that you clearly understand your problem. You cannot have a successful result if you do not thoroughly understand your problem. You will only get the right answer to the wrong question. You must know just what the prob­lem is before you can solve it.

The gist of the situation is to apply relevant facts to a specific problem systematically without confusion. You can­not have a successful result if a relevant fact is missing, any more than you can make a successful cake if one required ingredient is left out. The idea you will finally evolve can only be as good as the relevant facts you have utilized to produce it. Vague facts, irrelevant facts, partial informa­tion, can only produce results that will be unsatisfactory.

What Kind of Questions Do You Ask Yourself?

The best starting point to mental activity consists of asking yourself questions. Socrates discovered over 2,300 years ago that a question stimulates thought far more ef­fectively than a statement. But much depends on the kind of question.

Most of us have a great deal of subconscious informa­tion. We don’t realize we have it, and we certainly do not use it effectively. We remember vaguely. But certain all-embracing questions can clarify and reveal what we know— draw it out of us by a direct process rather than a hit or miss, accidental guess.

A list of questions has been devised to keep you moving on a straight track instead of foggily in a circle. These questions will help you quickly analyze an ordinary prob­lem; enable you to see all around it completely, get at its hidden values, give you many fresh ideas, talking points and idea-seeds.

Every newspaper reporter is familiar with the five ques­tions:
WHAT :: WHO :: WHEN :: WHERE :: WHY

These are a good beginning for any analysis of a situation. Using these, you should seek every possible association of your subject— the subjects closely related to it in any practical way. But you should not be content merely to learn the names of such connected or related things, though even these are of great importance and form the first step of your task. You should seek also to learn the meaning of those names. You should consult the best dictionaries, reference works, the Internet and uncover other terms closely associated with the one you are running down.

WHAT?

Begin any search for ideas with a definition. Just what is the problem or the thing? Of what is it composed, and of what other materials might it be made? Thus the use of plastics for metals saves vast quantities of useful natural resources. What is the purpose, and can an additional pur­pose be found for it, as a truck that moves from town to town and also houses its occupants (the trailer); or a has­sock (a thick cushion used as a footstool or for kneeling) that opens on top and provides space for little odds and ends inside.

WHO?

Who are the people concerned. Every product or idea is good only as far as it is suitable, and available to the peo­ple for whom it is intended. You must know the buyer, the audience, the user, the reader, or whatever group you wish to appeal to. You must keep your idea within the range of their capacity to use, enjoy and pay. Think of the people— their needs, tastes, comforts. Think too of the people who will be engaged in producing the product. This often opens up new angles.

Do some thinking around each of these five—what, who, when, where, why. Can your product or idea be for addi­tional people, another group, as when cigarettes were intro­duced for women, and now there is a great industry in cosmetics for men. Can it be extended to a different place, a longer season, another climate or country?

WHERE?

Some ideas can be transplanted from another part of the world. Many years ago someone traveling in Japan found that the natives used only paper handkerchiefs. The prac­tice impressed the traveler for its sanitary, disposable qual­ity, and when he returned, he invented a modern, better way based on this idea, and gave us Kleenex. He also gave us by way of his advertising, countless additional uses for the same product, and was among the first to awaken other people to the value of paper for kitchen and house­hold uses. So much for “where”.

WHEN?

When is it used? Can it be used at another time? For instance basic dresses which may be worn day or evening by a simple change of accessories, or a canned fruit which may be preserved in summer for use in winter. Or a book of the month plan which functions recurrently.

WHY?

Can you find additional reasons—why—for its use, other virtues or values to exploit in it that make a stronger idea? Some products have such values that are never even realized by users. Thus few people, who used a certain well known soap, knew that there was a reason why there was a little indentation in the top of it. But when the piece was well worn down, you could fit it into this recess of a new cake the two wet pieces merging and thus eliminating waste scraps. Look for these plus values.

Ask yourself why a thing is the way it is. Is force of habit alone responsible, or can it be changed. Formerly it was thought that a diabetic person had to walk a tight­rope of resistance to such taste diversion as candy, but someone removed the vetoed sugar, put in a substitute sweetening, and now diabetics may have their special candy.

Sometimes an object grows obsolete, but can be revived if another reason is found for its use. Early radios used earphones, but when loudspeakers came in, earphones went out. Now earphones have been brought back for an­other purpose. Lewis & Conger, famous for their Sleep Shop, concealed them in little pillows for people who wish to listen to radio in bed without disturbing a sleeping com­panion.

HOW?

Another important question is how. By analyzing all the processes and methods, new ideas and improvements may be discovered. Thus, crinkled hairpins or bobby pins that stay put. Another manufacturer roughened his paper clips, causing them to hold papers together more securely, and made a large fortune on this small improvement. Consider how it was made and whether it can be made a more convenient way, as windows which may be washed from inside the room.

Effects & Transfer

EFFECTS

Under why, we have considered causes. Equally im­portant is it to have a clear awareness of the profitable effects. Much clarification of thinking can be elicited by asking oneself what are or will be the probable effects. By thinking around this subject, one can avoid pitfalls which occur from hit or miss methods. Often an elaborate pro­cedure has to be set up to keep a plan under control whose unexpected effects have gotten out of bounds. People who make toy guns, for instance, might think how their use might affect the attitudes of children, increase delinquency and cause other social ills. Chemists may evolve alleged pain-killers, which prevent a patient from knowing he is in danger from a disease which requires medical aid. Foods may be mixed with preservatives which are highly detri­mental to health: how much easier to consider such effects before becoming involved.

TRANSFER

Valuable ideas are also obtained by imagining the results that would occur if you transfer the object or product to a different time, place or condition. You may take library books to the people in a bookmobile, instead of having dis­tant rural people try to get to a far library. You might re­write a successful story, but you change the sex of each character, making the men in the first story, women in the new version, and the women in the former story, men in yours. Instead of limiting gardens to the backyard, city people may have gardens on the roof.